Reference

Terms and Conditions That Govern Your Account

These terms set out the rules that apply to your lottery66 account — from how you open it and fund it using UPI, Paytm or PhonePe, to how…

Account eligibility rulesDeposit and withdrawal termsUPI, Paytm, PhonePe conditionsDispute resolution processAccount closure policy
lottery66 Terms and Conditions That Govern Your Account
TERMS CONTACT PATHS

Reach Us About Your Terms Query

If any clause in these terms is unclear or you believe an error has been made in applying them to your account, our support team is…

Live Chat Start a live chat session from your account dashboard any time of day or…
Email Support Send a formal written query to our support address for matters that require a…
Help Centre Our help centre holds a searchable index of every major clause in plain language.
HOW WE HANDLE YOUR ACCOUNT

Security, Data and Account Practices at lottery66

We handle your account data, payment records and session activity under a strict internal policy.

Data Storage

Your personal details and transaction history are stored on encrypted servers. We retain account data for the period required under applicable law in your jurisdiction and delete it securely once that retention window closes.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time without affecting your core account access.

Account Security

Two-step verification is available on every account and we encourage you to enable it. Login attempts from unrecognised devices trigger an automatic email alert so you can act immediately if the attempt was not yours.

Data Retention

We keep transaction records — including UPI, Paytm and PhonePe deposit and withdrawal logs — for the period mandated by applicable financial regulations. You may request a summary of your records at any time through live chat.

Account Changes

To update your registered mobile number, email address or linked payment method, submit a verified request through the account settings page. Changes to payment details require identity re-verification before they take effect.

Account Closure

You may close your account at any time by contacting support via live chat or email. Any confirmed pending withdrawals will be processed before closure. We complete the closure and data-handling steps within seven working days.

Your Terms and Conditions Questions Answered

These are the questions we hear most often about how our terms work in practice. Each answer reflects the current version of the policy — if you need the formal clause reference, our live chat team can point you to the exact section.

The complete, version-dated terms document is published on this page and updated whenever a policy change is made. The effective date appears at the bottom of the document so you can confirm you are reading the currently binding edition.

We revise the terms whenever our policies evolve. When a material change is made, we send an email notification to your registered address. Continued use of the platform after the revision date counts as acceptance of the updated terms.

Deposits via UPI, Paytm and PhonePe are processed under both our terms and the individual terms of those payment providers. Our terms govern the account-credit side; the payment provider's rules govern the transfer itself. Both sets of conditions apply simultaneously.

Contact our support team by email with your account ID and a description of the disputed decision. We acknowledge within four hours and issue a formal written response within two working days, citing the relevant clause and our reasoning.

Yes. Submit a data-access request through live chat or email. We compile your account details, transaction history and session logs within the period required by applicable law in your region and deliver them to your registered email address.

After account closure, we retain your records for the period mandated by applicable financial and privacy regulations in your jurisdiction. Once that window expires, your data is permanently deleted from our systems in accordance with our data-handling policy.

Account access and eligibility depend on local law and are available only where local law permits. If your jurisdiction's rules change in a way that affects your access, we will notify you by email and update the relevant clause in these terms.